privacy statement
BB Hearing, trade name of Battery Benelux B.V. is responsible for the processing of personal information as set out in this privacy statement.
For our processing we observe the requirements that the privacy legislation requires from us.
This means that we:
- clearly state for which purposes we process personal information. We do this through this privacy statement;
- attempt to limit our collection of personal information to only the personal information necessary for legitimate purposes;
- always ask you for express permission in advance to process your personal information, whenever your permission is required;
- take suitable security measures to protect your personal information and also require this from parties who process personal information on our behalf;
- respect your right to make your personal information available for inspection at your request, or to correct or remove it.
We are responsible for processing your personal information. In this privacy statement we explain what personal information we collect and for which purposes we use them. We recommend that you read this statement carefully.
personal information which we process
BB Hearing processes your personal information because you make use of our services and are already a customer or has indicated to want to become customer.
The following list of personal information may be processed and saved:
- First name and surname
- Company name
- Gender
- Address information
- Telephone number
- Email address
- Bank account number
- Chamber of Commerce number
- VAT number
- Location information
- Internet browser and device type Purposes of processing
purposes of processing
BB Hearing processes your personal information with the following purposes:
- Assessing and accepting potential customers/suppliers.
- Managing our relationship with (potential) customers/suppliers.
- Handling (online) orders and payments.
- Concluding and executing agreements.
- Sending newsletters and/or information of a specific nature.
- Carrying out a commercial analysis (location information subscribed newsletter reader).
- Keeping the website, client portal and newsletter software (internet browser and device type) technically up to date.
- Whenever we are obligated to do so by law.
storage and retention period
We store personal information only for as long and to the extent that we need it, at least for the duration of our relationship or agreement. If our relationship or agreement terminates, then we will store the information during the statutory retention periods which apply for us.
provision of information to third parties
We do not provide your information to third parties, unless this is necessary to be able to provide a request service to you, whenever you have given permission for this or whenever we are obligated by law. External parties who process your personal information under our responsibility do this solely for the purposes and under the conditions which we have agreed with them. These agreements are set out in a (processing) agreement.
Google Analytics
We make use of Google (Universal) Analytics in order to gain insight in the way our website is used. For this purpose use is made of cookies from the American company Google Inc. (hereinafter: ‘Google’). Google could provide the information which is collected through Google Analytics to third parties if Google is obligated to do so by law or if third parties are hired by Google to process the information. We have concluded a processing agreement with Google, in which Google is prohibited to use the acquired information for other services. In addition, we have disabled sending IP addresses to Google using Analytics. This way we ensure that the impact on your privacy is minimal.
security
We take the security of your personal information very serious and have taken suitable technical and organisational measures in order to prevent abuse of your information. From time to time we evaluate the taken measures and adjust it, based on the state of technical knowledge. If we make use of parties to process personal information on our behalf, then we obligate them to use at least the same level of security.
websites of third parties
This statement does not apply to websites or services of third parties who are connected to our services by means of links. We cannot guarantee that these third parties handle your personal information in a reliable or safe way. We recommend that you read the privacy statement of these parties before making use of these websites or services.
inspection and changing of your information
We respect your right of inspection and correction of your personal information. You can send us a request to inspect this information, and to change or remove it. You can send this request to us at ebusiness@batterybenelux.nl In order to prevent abuse we may ask you to identify yourself adequately. If your request related to a cookie, then we request that you send the concerning cookie along with your message.
changes to this privacy statement
We reserve the right to make changes to this statement. It is recommended to consult this statement regularly, so you are up to date with these changes. The updated privacy statement can be seen on our website at all times.
This privacy statement was last adjusted on 4 June 2018.
contact information
If you have questions or a complaint pertaining to your privacy and our privacy statement, then you can send this to info@bbhearing.com.
complaint to the Dutch Data Protection Authority
BB Hearing takes your comments/complaints and rights pertaining to the processing of personal information seriously. However, if you believe that we did not adequately handle your comment or complaint on the matter, then you have the right to submit a complaint to the Dutch Data Protection Authority.
BB Hearing is a trade name of Battery Benelux B.V.